Practices and promotes the agency’s mission statement in every interaction.  Manages staff on the overnight and morning shifts to ensure high quality services; ensures all needs are met and guidelines are followed; ensures a homelike environment is maintained; performs direct support as needed.

Provides ongoing support and supervision to ensure that high quality services are maintained and all needs are met on the overnight and morning shift.

2. Ensures a safe and clean home by providing support and supervision to ensure household chores are completed as needed.

3. Adheres to Federal and New York State regulations, agency policy and procedures, the

            employee handbook, and agency and program training requirements.

4. Participates in training of all overnight staff and people supported in quarterly fire drills/evacuation.

5. Participates in recruiting, training, and evaluation of staff.

6. Ensures implementation and documentation of all treatment plans and other agency related materials (i.e., goals, overnight and communication logs, BM and positioning charts, etc.).

7. Attends weekly management meetings.

8. Conducts supervisory rounds and documents and works to resolve related issues in each building to ensure effective operation.

9. Mentors and acts as a role model for new Direct Support Staff by demonstrating supportive routines and by reviewing training manuals, to ensure new employees are sufficiently groomed to complete responsibilities.

10. Ensures appropriate staffing coverage for the night and morning shifts, by adhering to minimum staffing requirements, and addresses time and attendance issues as needed.

11. Notifies Administration and works to resolve any emergency situations while following Incident Reporting Procedures.

12. Provides assistance as needed in the management of behavior and emergency situations.

13.   Monitors general maintenance regarding wheelchairs and adaptive equipment.

14. Communicates concerns with relevant administrative staff.

15.  Performs all other related duties as requested by supervisor.

16. This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of                            fingerprint/criminal background check.

17. Values and Embraces Diversity in backgrounds and experiences for every person in every community. Strive to create an open, inclusive environment in which every employee has            the opportunity to flourish.
18. Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity, and inclusion.

High School Diploma or Equivalent. Two years’ experience working with ID/DD population.  Supervisory experience required. Ability to communicate and understand written and oral directives required. Valid NYS State Driver’s license and Qualified driver status required must be maintained throughout employment