Practices and promotes the agency’s mission statement in every interaction.  Provides ongoing support to people in becoming active participants in every aspect of their lives (i.e., self-care routines, health, safety, household chores, socialization, and overall well being) to ensure that a high quality of life is maintained.

Primary duties and responsibilities include but not limited to:

1. Practices and promotes Citizens mission statement in every interaction through family and community engagement, Citizens supports people to live the life they choose.
2. Provides ongoing support to people in becoming active participants in every aspect of their lives (i.e., self-care routines to include feeding, showering, dressing and diapering), health, safety, household chores, socialization and overall well being) to ensure that a high quality of life is maintained.
3. Ensures a safe and clean home, by providing support to people to assist them with the completion of household chores and by participating in said household chores as needed.
4. Follows all treatment plans and utilizes all corresponding adaptive and safety equipment needed for each person, to promote independence and ensure their health, safety and well-being.
5. Reports and documents any events/activities that may hinder the health, safety and well-being of the person that resides there (i.e., allegations of abuse, injuries, broken equipment, etc.).
6. Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect. Additionally, must follow all agency incident policy and procedures
7. Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook, and agency and program training requirements.
8. Successfully completes and maintains AMAP certification and assists people supported with medication administration according to the AMAP policy and procedures
9. Supports people in preparing meals by teaching concepts such as diet adherence, portion control, and cooking skills
10. Assists people with medication administration according to the AMAP policy and procedures.
11. Arrives to work by the start of scheduled shift, adheres to agency policy and procedures in regard to call offs and overtime, to ensure quality support is provided to people each day.
12. Implements and documents all treatment plans and other agency related materials via Medisked or paper documentation (i.e., goals, valued outcomes, medical case notes, communication logs, BM and menses charts, etc.), to assist person in achieving independence in their selected goals, and to ensure their health, safety and well-being.
13. Serves as member of the inter-disciplinary team, by attending and participating in all meetings to discuss person’s progress and goal achievements, and to offer and gather information and ideas.
14. Accompanies individuals on medical appointments, shopping, recreational outings, programs, and any other outings.
15. Mentors and acts as a role model for new Direct Support Staff, by demonstrating supportive routines, and by reviewing training manuals to ensure new employees are sufficiently groomed to complete responsibilities.
16. Performs all other related duties as requested by supervisor.

This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of fingerprint/criminal background check.

• A High School Diploma or GED is preferred.
• Successful completion and maintenance of AMAP status; the ability to communicate and understand written and oral directives/information and an excellent team player with a positive attitude.  

 As a non-qualified driver you cannot drive an agency vehicle or transport the people we support