Practices and promotes the agency’s mission statement in every interaction.  Provides ongoing support to people in becoming active participants in every aspect of their lives (i.e., self-care routines, health, safety, household chores, socialization, and overall well being) to ensure that a high quality of life is maintained. Values and Embraces Diversity and experiences for every person in every community.  Strive to create an open, inclusive environment in which every employee has the opportunity to flourish. Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity and inclusion.

1. Practices and promotes Citizens mission statement in every interaction. Through family and community engagement, Citizens supports people to live the life they choose.
2. Provides ongoing support to people in becoming active participants in every aspect of their lives (i.e., self-care routines to include feeding, showering, dressing, and diapering), health, safety, household chores, socialization and overall, wellbeing) and to ensure that a high quality of life is maintained.
3. Ensures a safe and clean home, by providing support to people to assist them with the completion of household chores, and by participating in said household chores as needed.
4. Follows all treatment plans and utilizes all corresponding adaptive and safety equipment needed for each person, to promote independence and ensure their health, safety, and well-being.
5. Reports and documents any events/activities that may hinder the health, safety and well-being of the person that resides there (i.e., allegations of abuse, injuries, broken equipment, etc.).
6. Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect. Additionally, must follow all agency incident policy and procedures.
7. Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook, and agency and program training requirements.
8. Supports people in preparing meals by teaching concepts such as diet adherence, portion control, and cooking skills.
9. Arrives to work by the start of scheduled shift, adheres to agency policy and procedures in regard to call offs and overtime, to ensure quality support is provided to people each day.
10. Implements and documents all treatment plans and other agency related materials via Medisked or paper documentation (i.e., goals, valued outcomes, medical case notes, communication logs, BM and menses charts, transportation logs, etc.) to assist person in achieving independence in their selected goals and to ensure their health, safety and well-being.
11. Serves as member of the inter-disciplinary team, by attending and participating in all meetings to discuss a person’s progress and goal achievements, and to offer and gather information and ideas.12.
12. Accompanies and/or transports people using safe driving practices on medical appointments, shopping, recreational outings, to programs and any other outings.
13. Mentors and acts as a role model for new Direct Support Staff by demonstrating supportive routines and by reviewing training manuals to ensure new employees are sufficiently groomed to complete responsibilities.
14. Purchases clothing, grooming, and other personal items to meet resident’s daily living needs and to fulfill residents' requests to ensure appropriate appearance of resident
15. Performs all other related duties as requested by supervisor.
16. Values and Embraces Diversity in backgrounds and experiences for every person in every community. Strive to create an open, inclusive environment in which every employee has the opportunity to flourish.
17. Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity, and inclusion.

This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of fingerprint/criminal background check.

• High school diploma or equivalent preferred.
• Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment.
• Must have the ability to communicate and understand written and oral directives/information

Physical Aspects may include but are not limited to lifting and transferring of individuals (children and/or adults).  Inability to meet the physical demands of the position my impact employment.